Contact us

Since November 28, 2024, the mailing address has changed. Please send your mail to:Passage de la Poste 13, 7700 Mouscron, Belgium.

You can reach our team through different platforms:

• The contact form

• By simple email

• On WhatsApp

• On Facebook

• Via the BYSIX Instagram account

Our support team uses the email address contact@bysix.eu to answer requests. If you get an email from an address that doesn’t end with @bysix.eu, @bysix.org, @bysixstore.com, @bysix.fr, @bysix.be, please don’t reply and forward us a copy of the email.

To access your support ticket history, please log in to your BYSIX customer account. The widget at the bottom right of your screen will load based on your credentials and you’ll be able to check your request history in the “Messages” section.

Please send your mail and samples to: BYSIX, Passage de la Poste 13, 7700 Mouscron, Belgique.