This precaution is especially important in several situations:
1. Incidents during monthly maintenance appointments
When removing or maintaining your prosthesis, accidental tears can happen, especially with polyurethane bases that are thin and delicate. Even with careful handling, this kind of damage is still possible and might mean you need to replace the piece right away.
2. Claims and after-sales support
If there’s a claim about a product, BYSIX always asks for the prosthesis concerned to be sent back so they can do a quality check and a full assessment.
During this time, the piece is out of action, that’s why it’s essential to have a spare prosthesis so you’re not left without a solution while your case is being handled.
3. Production delays for custom-made pieces
Custom-made hair systems need a production time of several weeks, even months, depending on the options you choose.
Because of this, we strongly recommend planning ahead and ordering an extra piece in advance. That way, you can switch over smoothly when your main system wears out or if something unexpected happens.
In short
Having an extra hair prosthesis means:
Avoiding a period without a solution in case of tear or accident.
Ensuring continuity during a claim process.
Planning ahead for production wait times for custom pieces.
Managing your daily routine with peace of mind—no last-minute rush.
