Tax-free payment

Individual customers

If you're an individual customer living in Europe, the tax for your country gets automatically added to your shopping cart. On the other hand, if your delivery address is outside Europe, prices will be shown tax-free by default. For this, you'll need to create an account so the tax is removed. VAT won't show up anymore once you reach the final step of checkout, so you'll just need to go ahead and fill out the payment info (delivery, payment method, and so on).

Business customers

If you're a business in Belgium, value-added tax (VAT) will be added automatically but you can deduct it when you file your quarterly return. But if you're a business based outside Belgium, you get tax-free prices. For that, you'll need to create a business account first and make sure your VAT number is valid. Our team will add your VAT number internally.

Sometimes we get requests from customers who set up an account with a delivery address outside Europe to get tax-free prices, then later ask to change the address so the package gets delivered inside Europe. Of course, in this case, we have to charge the tax for the actual delivery country before we can ship your order. If you refuse to pay the VAT, your order will be cancelled.